Chris Voss’s Never Split the Difference is available on Audible as a 8 hrs 7 mins unabridged audiobook, narrated by Michael Kramer.
Publisher’s Summary
This international bestseller, with more than 5 million copies sold, offers a field-tested approach to high-stakes negotiations—whether in the boardroom, in your community, or at home.
Life is a series of negotiations, and negotiation is at the heart of collaboration—whether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss gives you the tools to be effective in any situation: negotiating a business deal, buying (or selling) a car, negotiating a salary, acquiring a home, renegotiating rent, deliberating with your partner, or communicating with your children. Taking the power of persuasion, empathy, active listening, and intuition to the next level, Never Split the Difference gives you the competitive edge in any difficult conversation or challenging situation. This book is a masterclass in influencing others, no matter the circumstances.
After a stint policing the rough streets of Kansas City, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference distills the Voss method, revealing the skills that matter most when it comes to achieving your goals in both your professional and personal life.
Step-by-step, Voss show you how to:
- Establish Rapport
- Create Trust with Tactical Empathy
- Gain the Permission to Persuade
- Shape What Is Fair
- Calibrate Questions
- Transform Conflict into Collaboration
- Spot Liars
- Create Breakthroughs by Revealing the Unknown Unknowns
Never Split the Difference is your definitive source for defusing potential crises, winning people over, and achieving your goals at work and at home.
Audiobook Details
- Narrated by: Michael Kramer
- Length: 8 hrs 7 mins
- Publisher: Harper Business
- Release year: 2016
- Audible category: Business & Careers / Management & Leadership / Negotiating
Listener Ratings
Never Split the Difference holds an average listener rating of 4.8/5 from 66395 Audible ratings.
On Audible, ratings for this title break down into narration performance and story separately:
- Performance (narration): 4.8/5
- Story: 4.8/5
- 5-star ratings: 85% of all ratings
What Audible Listeners Are Saying
5/5 stars — “NOTHING SHORT OF LIFE-CHANGING”
I have never been one to negotiate; I have always been terrified of it whether for my job or in interpersonal situations. This book helped me unearth not only new ways for me to build confidence but also has some incredible negotiation techniques and tips that I had never imagined I would encounter. Worth EVERY penny. I would recommend to you, but I don’t want you to know what I now know in case I ever face you. 😉 Oh, and outstanding work by the narrator. Kept me engaged the whole time. I couldn’t stop listening!— Lee, Audible listener
5/5 stars — “Truly amazing in its power. Life changing”
Truly groundbreaking work based on results of hostage negotiations–the most important negotiations going.
A book that recognizes that humans are seas of emotions floating boats of logic. And splitting the difference is the last step of a wimp. Alternatively recognizing the human and emotional context of another can assist you to great success.— Kurt, Audible listener
5/5 stars — “New ideas”
This was nice in that it was an easy listen and introduced some concepts that were original and thought provoking. This is not just a rehash of other negotiating books.The one negative was that his repeated pilfering of Taleb’s Black Swan label was a bit awkward – but at least he gives Taleb credit.
— Todd, Audible listener
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