Unreasonable Hospitality is an audiobook by Will Guidara, narrated by Will Guidara. The unabridged Audible edition runs 8 hrs 37 mins.
Publisher’s Summary
The must-read New York Times bestseller that’s redefining hospitality and inspiring readers in every industry.
– Featured in FX’s The Bear and Showtime’s Billions
– JP Morgan NextList Pick
Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world.
How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality. Guidara’s team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation. And his hospitality extended beyond those dining at the restaurant to his own team, who learned to deliver praise and criticism with intention; why the answer to some of the most pernicious business dilemmas is to give more—not less; and the magic that can happen when a busser starts thinking like an owner.
Today, every business can choose to be a hospitality business—and we can all transform ordinary transactions into extraordinary experiences. Featuring sparkling stories of his journey through restaurants, with the industry’s most famous players like Daniel Boulud and Danny Meyer, Guidara urges us all to find the magic in what we do—for ourselves, the people we work with, and the people we serve.
Audiobook Details
- Narrated by: Will Guidara
- Length: 8 hrs 37 mins
- Publisher: Penguin Audio
- Release year: 2022
- Audible category: Biographies & Memoirs / Professionals & Academics / Culinary
Listener Ratings
Unreasonable Hospitality holds an average listener rating of 4.9/5 from 5216 Audible ratings.
On Audible, ratings for this title break down into narration performance and story separately:
- Performance (narration): 4.9/5
- Story: 4.9/5
- 5-star ratings: 92% of all ratings
What Audible Listeners Are Saying
4/5 stars — “Interesting – inspiring “
This was well narrated by the author . Interesting approach to running companies . Insight into restaurant business— Amazon Customer, Audible listener
5/5 stars — “Amazing story “
Read at 1.3x and was an excellent boon to listen to!
Live to hear the inspiration and hard work paid off— Denny Corby, Audible listener
5/5 stars — “Speaks to my soul and my passion”
I have consumed, in all forms, a lot of leadership and service information. Over 40 years in the restaurant business, finally, someone has put together an honest, straightforward, easily digestible (pun intended) narrative that is inclusive of all aspects of the business. Any business, for that matter. It takes a team, all parts of that team are important, for efficiency, peace of mind, and ultimately, financial and emotional gain.Will Guidara, thank you for speaking my language and articulating my hear and soul.
— DLM, Audible listener
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